Water Softeners

Massapequa Water Softeners

Hard water can be tough on your plumbing system, laundry, and even your hair.

Thankfully there is an easy fix for hard water, and our expert plumbers at Chivalry Plumbing, Heating & Cooling can assist you with it. We install and maintain water softener systems throughout Massapequa, NY, and the surrounding areas that eliminate magnesium and calcium, the minerals found in hard water.

We are a full-service plumbing company that maintains, repairs, and installs plumbing fixtures, pipes, drains, sewer lines, and water softening and filtering systems. Our team of expert plumbers at Chivalry Plumbing, Heating & Cooling is available for emergency repairs, clog removal, and drain cleaning.

Problems With Hard Water

High levels of calcium and magnesium in your water can build up and leave limescale deposits on your plumbing fixtures, pipes, and appliances, shortening their life span and interfering with water pressure, and causing blockages.

Soap does not lather well in hard water and leaves scum on fixtures, shower doors, and sinks. Hard water may leave stains on glassware and dishes and leave laundry looking dingy and feeling stiff.

That hard water soap scum can irritate sensitive skin, making it feel dry and itchy.

Benefits of Installing a Whole-House Water Softener System

At Chivalry Plumbing, Heating & Cooling, we always aim to recommend products and services that benefit your household. Here are a few advantages of using a water softener:

  • Appliances, such as your water heater, will be less prone to limescale buildup and last longer.
  • Glassware and dishes will look cleaner without hard water stains, and laundry will be brighter.
  • Soap scum on bathroom and kitchen surfaces will be a thing of the past.
  • Blocked pipes from limescale buildup will be less likely.
  • Your skin may feel and look better after bathing with softened water.

You can count on our team to correctly install your water softening system so that you enjoy the most value from it. At Chivalry Plumbing, Heating & Cooling, we offer convenient financing options to help you purchase your plumbing system.

Water Softener Repair & Service

If you’re experiencing issues with your water softener or need professional water softener service, Chivalry Plumbing, Heating & Cooling is here to help. Our expert plumbers specialize in water softener repair, ensuring your system operates efficiently to provide softened water throughout your Massapequa home.

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How Does a Water Softener Work?

The typical water softener replaces calcium and magnesium ions with sodium ions. As water enters the water softener’s main tank, it passes through resin beads that have absorbed sodium.

The calcium and magnesium in the water are positively charged and attracted to the negatively charged resin. They cling to the beads while the softened water leaves the tank for distribution through your New York home’s plumbing system.

The system must be cleaned every few days with salt water to recharge the resin beads and remove the mineral deposits. A separate tank holds salty water for the cleaning and recharging process, and connects to the main softening tank. A valve controls the amount of water used during cleaning and recharging.

The sodium tank typically can be refilled with salt pellets. Some softening systems use potassium rather than salt.


Learn More

The winter of 2025-2026 was pretty brutal, with temps in single digits on some days. I had shut off our first floor baseboard heating due to a leak somewhere in the water pipe system. However the old Levitt house we live in have the pipes embedded into the concrete slab (no basement) so finding the leak was especially challenging. Our HVAC system plus the Dyson Heating unit DID NOT provide enough heat during the cold nights. In March we finally called several plumbing contractors to see how the leak can be detected and repaired. Only Chivalry offered using thermal imaging gun to try to narrow where the leak might be. Eric and Rich came out to perform the scan and identified two possible leak locations. The first potential leak site was in the kitchen. They were able to limit removing just a single 18×18-inch tile to access the pipe, but this location showed no leak. The second location, near the back door, required cutting through laminate flooring, and that is where they found the leaking pipe. Replacing the leaking pipe section was fairly standard. But the hardest part was finding the leak. We are grateful for Eric and Rich's detective work and the repair done to restore our baseboard heating. Now we can look forward to a warm winter next year. PS. Its up to the homeowner to repair the surface AFTER the digging, which I was able to do myself. Luckily, I kept some tiles and floorboards.
Jorge Leeao
Via Google
I’ve been meaning to write this for a while. Back in Fall 2025, Chivalry Plumbing installed our new boiler and removed the old one, and the whole experience was excellent from start to finish. Will, Anthony, and Eric were fantastic to work with. They were professional, respectful of our home, and incredibly clean and neat throughout the entire process. What really stood out was how efficiently they worked. They completed a full boiler installation and removal in just one day, and the setup they put in is top notch. We couldn’t be happier with the quality of the work. I highly recommend Chivalry Plumbing to anyone looking for reliable, skilled, and courteous service.
Donald Bellino
Via Google
I had a serious gas leak in ny 1923 house in Elmont. Being that others on the job have used this company, I figured I would give them a try. They sent out David in a timely manner being that the main was turned off by the Regs. David was informative and patient with my cost concerns and product placement with sheet rock being cut away. I can say that he did his honest best and gave me 2 quotes which I could swing. There was a payment plan available on there website if I wanted that route. I feel that this company has excellent customer service. They chose wisely with David and Anthony that partnered him on the large job that was done in a day. I recommend this company and ask for these 2 men as they are the best when I was seriously overwhelmed.
Kit Kat (Kit Kat)
Via Google
Straight forward and efficient.
CEW
Via Google
I contacted this company because I thought I had a plumbing-related leak. Brandon, with assistance from Anthony, took the time to properly assess the situation and ultimately ruled out plumbing as the cause. Instead, they pointed me in the direction of a possible roof flashing issue. I especially want to recognize Brandon for his honesty and professionalism. He could have easily gone along with unnecessary work, but instead, he was upfront and steered me in the right direction. That kind of integrity is hard to find and truly appreciated. Thanks to his guidance, I’ve now scheduled an inspection with a siding/roofing company. I’m grateful for the transparency and would definitely recommend this team.
Tricia Lafontant
Via Google
Eric was great to work with, he was honest and truly had my best interest in mind.
Jillian Vetter
Via Google

    Water Softeners Versus Water Conditioners

    You may have heard about salt-free alternatives to water softeners called water conditioners. Water conditioners make the minerals less abrasive but do not remove them all.

    Although water conditioners can significantly improve your water, scaling still is possible.

    If you want to eliminate calcium and magnesium from your water, we recommend installing a water softener.

    Some homeowners are interested in water conditioners because they require less maintenance than water softeners. If maintenance is your concern, let our qualified pros at Chivalry Plumbing, Heating & Cooling handle the work for you. We can install and maintain your system while you enjoy softened water in your home.

    Take Steps to Improve Your Water Quality Today

    Enjoy cleaner water and fewer plumbing problems at your Massapequa, NY, area home with a whole-house water softener. Contact Chivalry Plumbing, Heating & Cooling to schedule an in-home assessment.

    Call us today at (516) 402-3200 or request service online.

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    The winter of 2025-2026 was pretty brutal, with temps in single digits on some days. I had shut off our first floor baseboard heating due to a leak somewhere in the water pipe system. However the old Levitt house we live in have the pipes embedded into the concrete slab (no basement) so finding the leak was especially challenging. Our HVAC system plus the Dyson Heating unit DID NOT provide enough heat during the cold nights. In March we finally called several plumbing contractors to see how the leak can be detected and repaired. Only Chivalry offered using thermal imaging gun to try to narrow where the leak might be. Eric and Rich came out to perform the scan and identified two possible leak locations. The first potential leak site was in the kitchen. They were able to limit removing just a single 18×18-inch tile to access the pipe, but this location showed no leak. The second location, near the back door, required cutting through laminate flooring, and that is where they found the leaking pipe. Replacing the leaking pipe section was fairly standard. But the hardest part was finding the leak. We are grateful for Eric and Rich's detective work and the repair done to restore our baseboard heating. Now we can look forward to a warm winter next year. PS. Its up to the homeowner to repair the surface AFTER the digging, which I was able to do myself. Luckily, I kept some tiles and floorboards.
    Jorge Leeao
    Via Google
    I’ve been meaning to write this for a while. Back in Fall 2025, Chivalry Plumbing installed our new boiler and removed the old one, and the whole experience was excellent from start to finish. Will, Anthony, and Eric were fantastic to work with. They were professional, respectful of our home, and incredibly clean and neat throughout the entire process. What really stood out was how efficiently they worked. They completed a full boiler installation and removal in just one day, and the setup they put in is top notch. We couldn’t be happier with the quality of the work. I highly recommend Chivalry Plumbing to anyone looking for reliable, skilled, and courteous service.
    Donald Bellino
    Via Google
    I had a serious gas leak in ny 1923 house in Elmont. Being that others on the job have used this company, I figured I would give them a try. They sent out David in a timely manner being that the main was turned off by the Regs. David was informative and patient with my cost concerns and product placement with sheet rock being cut away. I can say that he did his honest best and gave me 2 quotes which I could swing. There was a payment plan available on there website if I wanted that route. I feel that this company has excellent customer service. They chose wisely with David and Anthony that partnered him on the large job that was done in a day. I recommend this company and ask for these 2 men as they are the best when I was seriously overwhelmed.
    Kit Kat (Kit Kat)
    Via Google
    Straight forward and efficient.
    CEW
    Via Google
    I contacted this company because I thought I had a plumbing-related leak. Brandon, with assistance from Anthony, took the time to properly assess the situation and ultimately ruled out plumbing as the cause. Instead, they pointed me in the direction of a possible roof flashing issue. I especially want to recognize Brandon for his honesty and professionalism. He could have easily gone along with unnecessary work, but instead, he was upfront and steered me in the right direction. That kind of integrity is hard to find and truly appreciated. Thanks to his guidance, I’ve now scheduled an inspection with a siding/roofing company. I’m grateful for the transparency and would definitely recommend this team.
    Tricia Lafontant
    Via Google
    Eric was great to work with, he was honest and truly had my best interest in mind.
    Jillian Vetter
    Via Google
      Are you facing a plumbing or heating quest that requires the bravery and honor of a true knight?
      Look no further! Contact Chivalry Plumbing, Heating & Cooling today and let us be your noble protectors in the realm of plumbing and heating.